FAQs

1. What is Fliplore?

Fliplore is an online store offering a wide range of quality products including fashion, home essentials, lifestyle accessories, and more – all at affordable prices and with a focus on customer satisfaction.

2. Where are you based?

We operate online and deliver across India (or globally if applicable). Our distribution partners and warehouses ensure fast and reliable delivery to your doorstep.

3. How do I place an order?

To place an order:

  • Browse your favorite products

  • Click “Add to Cart”

  • Proceed to checkout

  • Fill in your details and make payment
    You’ll receive a confirmation email or SMS once your order is placed.

4. What payment methods do you accept?

We accept:

  • UPI (Google Pay, PhonePe, Paytm)

  • Credit/Debit Cards

  • Net Banking

  • Cash on Delivery (if enabled)

5. How long will it take to receive my order?

Delivery typically takes 5–10 working days, depending on your location and product availability. You will receive a tracking link once your order is shipped.

6. Can I track my order?

Yes! Once your order is shipped, we’ll send you a tracking link via email or SMS. You can also track it through our website under the "Track Order" section.

7. Do you offer Cash on Delivery (COD)?

Yes, COD is available for selected products and pin codes. There may be a small additional fee for COD service.

8. What is your return or refund policy?

We offer easy returns within 7 days of delivery for damaged, defective, or incorrect products. Contact our support with order details and images, and we’ll guide you through the return or refund process.

9. My item arrived damaged. What should I do?

We’re sorry for the inconvenience! Please contact us within 48 hours of receiving the item, along with photos, and we’ll arrange for a replacement or refund.

10. Can I cancel my order?

Yes, orders can be canceled before they are shipped. Once shipped, cancellation may not be possible. Contact us as soon as possible for cancellation requests.

11. How do I contact customer support?

You can reach us via: